The Reliability Guarantee
We won't leave you hanging
Every cleaner is reliable — until they're not. The day yours cancels is the day it costs you most. We built our whole model around making sure that day never lands on you.
A named cleaner + a guaranteed backup
Every plan is assigned a regular cleaner who knows your place — and a vetted backup ready to step in. A sick day never means a missed clean.
Miss a visit? You get a credit
If we ever fail to cover a scheduled visit, the next one is on us. Our reliability is backed by money, not just words.
Pause or cancel anytime — no traps
Skip a week, pause for a holiday, or cancel in two clicks. No lock-in contracts and no hard-to-cancel runaround.
Backup coverage
How we keep your clean on track
Your cleaner flags they’re unavailable
Through the staff app, before your visit — not 30 minutes before, at your door.
We auto-assign your backup
The system instantly reassigns your visit to your plan’s backup cleaner.
You get a heads-up
A quick message confirms your clean is still on — you do nothing.
Cleaning you can actually count on
Start a recurring plan with a named cleaner and a guaranteed backup.
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